Hot and Cold Water Dispenser Maintenance: A Simple Routine That Works

June 02, 2023 2 min read

A hot and cold water dispenser is a low-maintenance appliance — but “low maintenance” doesn’t mean “no maintenance”. A simple routine keeps your water clean and your unit running well for years.

Browse our replacement cartridge range or see our full guide: How to Clean a Water Cooler.


Your Maintenance Routine at a Glance

Task Frequency
Wipe tap spouts and drip tray Weekly
Empty and clean drip tray Weekly
Inspect for leaks Monthly
Sanitise reservoir Every 3–6 months
Replace filter cartridge Every 6–12 months

Filter Cartridge Replacement

This is the most important task. Replace your 8-stage KDF cartridge every 6–12 months. Don’t wait for taste or flow changes — an exhausted filter provides no protection and can harbour bacteria. Browse our replacement cartridge range.

Reservoir Sanitisation

Every 3–6 months, sanitise the reservoir with a diluted bleach solution (1 tablespoon per 4 litres of water). Rinse thoroughly with fresh water. See the full step-by-step guide: How to Clean a Water Cooler.

Tap Spouts and Drip Tray

Wipe the tap spouts weekly with a damp cloth — mineral deposits and bacteria can build up around the openings. Empty and clean the drip tray weekly to prevent overflow and mould growth.

Check for Leaks

A monthly visual check takes 30 seconds. Look for water around the base of the unit, around tap fittings, and under the drip tray. A small leak caught early is a minor fix; ignored, it can cause floor damage or indicate an internal seal issue. Call us on 1800 789 781 if you spot anything unusual.


Frequently Asked Questions

How do I know when to replace my filter cartridge?

Replace every 6–12 months regardless of taste or flow. Signs it’s overdue: returning chlorine taste, reduced flow, or visible sediment. See: Signs It’s Time to Replace Your Filter.

Can I use vinegar instead of bleach to sanitise my dispenser?

Yes — diluted white vinegar (1 part vinegar to 3 parts water) is an effective, food-safe alternative. Rinse thoroughly with fresh water afterwards.

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