Water Filters & Purifiers

Water Cooler Dispenser: Tap Water vs Filtered — What’s the Difference?

April 21, 2019 2 min read

Most Australian tap water is safe to drink — but a filtered water cooler dispenser delivers noticeably better water. Here’s a practical comparison of tap water vs a filtered cooler dispenser.

Browse our water cooler dispenser range or see our Water Coolers Guide.


What’s in Australian Tap Water?

Australian tap water is treated to meet the Australian Drinking Water Guidelines and is safe to drink. However, the treatment process adds chlorine and chloramines (which affect taste and smell), and water can pick up sediment, heavy metals, and other compounds from ageing pipes and infrastructure on its way to your tap.


How a Filtered Water Cooler Dispenser Improves on Tap Water

Our Awesome Water Coolers use a BPA-free bottle with a built-in 8-stage KDF filter that removes chlorine, heavy metals, sediment, and bacteria before dispensing. The result is cleaner, better-tasting water — hot or cold — on demand.

Tap Water Filtered Cooler Dispenser
Chlorine Present Removed
Heavy metals Possible (older pipes) Removed
Bacteria Treated (not guaranteed) Removed (ceramic stage)
Taste Chlorine taste common Clean, neutral
Hot water Requires kettle Instant (92°C)
Plastic waste None None (vs bottled water)

Bottleless vs Bottle-Fed Coolers

A plumbed-in bottleless cooler connects directly to your mains supply and filters inline — no bottles to manage, unlimited filtered water. The most eco-friendly and convenient option for offices and high-use households. Browse our bottleless cooler range.


Frequently Asked Questions

Is a water cooler dispenser better than tap water?

For taste and contaminant removal, yes. A filtered cooler removes chlorine, heavy metals, and bacteria that tap water treatment doesn’t fully address. Australian tap water is safe, but filtered cooler water is noticeably better.

How do I keep my water cooler dispenser hygienic?

Sanitise the reservoir every 3–6 months and replace the filter cartridge every 6–12 months. See our guide: How to Clean an Office Water Cooler. Call us on 1800 789 781 for help.

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