Key benefits

• Everyday convenience: cold water ready when you want it, and hot water for tea, coffee and quick meals — no kettle queue.
• Choose the format that suits your space: freestanding, benchtop and plumbed-in (bottleless) models are available in this range.
• Options for busy environments: ideal for offices and customer-facing areas where quick access matters.
• Easy upkeep: ongoing maintenance is mainly routine cleaning plus filter replacement (see each product listing for what’s compatible).

How it works

A hot and cold water cooler is a dispenser designed to deliver chilled water and heated water from the same unit. Depending on the model, water may come from refillable bottles, a bottleless mains connection, or a compatible filtration setup. Many customers choose a filtered cooler simply because it makes day-to-day water more enjoyable — especially when tap water has noticeable taste or odour. For the most accurate details on filtration compatibility and replacements, always check the specific product page.

Choose the right cooler for your space

Start with where it will live and how many people will use it each day:

• Freestanding coolers: a great fit for offices, receptions and shared areas when you want a dedicated hydration point without using benchtop space. Browse freestanding water coolers.
• Benchtop coolers: ideal for smaller kitchens, home use, or compact lunchrooms. Browse benchtop water coolers.
• Plumbed-in (bottleless) coolers: a practical choice if you want to avoid lifting, storing and replacing bottles. These connect to mains water and are commonly installed by a licensed plumber or technician. Browse plumbed-in water coolers.

What you get

• A hot & cold water cooler unit (freestanding, benchtop or plumbed-in — as listed).
• Model-specific features such as finish colours and control styles (where listed on the product page).
• Access to ongoing replacements like compatible filters and common spares to help keep your cooler running smoothly.

Installation & maintenance

Placement: choose a spot with good ventilation and easy access, and allow space for cleaning around the drip tray and taps. If you’re setting up a plumbed-in unit, Australian plumbing work is generally best handled by a licensed professional.

Cleaning: a simple routine (wipe external surfaces, clean the drip tray, and follow any care notes on the product listing) helps keep the unit pleasant to use in busy kitchens and lunchrooms.

Filters & parts: replace filters based on the guidance for the specific filter and your usage. For ongoing maintenance items, browse water cooler spare parts (taps, drip trays and other common replacements).

Learn more

If you’d like to pair your cooler with compatible filtration, explore our 8 stage water filters. For general drinking water and plumbing-product guidance in Australia, see the external references at the bottom of this page.

FAQs

• Do I need plumbing for a hot and cold water cooler?
  Not always. Many benchtop and freestanding models use refillable bottles and only need a power point. Bottleless/plumbed-in coolers connect to mains water and are commonly installed by a licensed plumber or technician.
• Which is better: bottled or bottleless?
  Bottled models are flexible and easy to move. Bottleless models suit higher-use areas that want continuous supply without lifting and storing bottles.
• Is the hot tap safe around children?
  Some models include safety features (like hot-tap locks). Always check the product listing and supervise children around hot-water dispensers.
• How do I choose the right size for my office?
  Think about peak times (morning tea/lunch), the number of people, and whether you want freestanding capacity or a compact benchtop footprint. Bottleless systems are often chosen for high-traffic areas.
• How often do filters need replacing?
  It depends on the filter type, water conditions and how many people use the cooler. Follow the replacement guidance shown on the relevant product listing and replace sooner if flow drops or taste/odour changes.
• My cooler is dripping — what should I check?
  Start with the simple things: drip tray placement and tap area. If a part is worn, common replacements (like taps or trays) are available in our spare parts collection.
• Can I use a cooler at home?
  Yes. Many households like having chilled water ready in the fridge-free zone and hot water for tea/coffee without boiling the kettle.
• What if the model I want is sold out?
  Choose a similar format (freestanding/benchtop/plumbed-in) and compare key features on the product pages. If you want help narrowing it down, contact our team for a recommendation based on your space and usage.

Awesome Water Filters supports Australian homes and workplaces with secure checkout, local customer service, and Australia-wide delivery. If you’re unsure which cooler format suits your space, our team can help you compare options and choose a setup you’ll enjoy using every day.

Last revised: January 2026

External references: NHMRC – Australian Drinking Water Guidelines | World Health Organization – Drinking-water | ABCB – WaterMark Certification Scheme