Can Water Coolers Make You Sick? The Real Risks and How to Prevent Them

July 20, 2021 2 min read

Yes — a neglected water cooler can make you sick. But a well-maintained cooler is safe, hygienic, and one of the best ways to access clean drinking water at home or in the office. The risk comes from neglect, not from the appliance itself.

For a full maintenance schedule, see our guides: How Often Should You Clean a Water Cooler? and Are Water Coolers Sanitary? Browse our water cooler range.


How Does a Water Cooler Become Contaminated?

Water coolers can harbour bacteria, mould, and other microorganisms when:

  • The filter cartridge is overdue for replacement and no longer removing contaminants effectively
  • The reservoir, taps, or drip tray haven’t been cleaned regularly
  • The unit has been left unused for an extended period with stagnant water inside
  • Bottles are handled with unwashed hands or stored in warm, dusty environments
  • Tap spouts are touched frequently without being wiped down

Maintenance Schedule to Keep Your Cooler Safe

Task Frequency
Wipe tap spouts and drip tray Daily (offices) / Weekly (home)
Remove and wash drip tray Weekly
Check for mould Monthly
Full reservoir sanitisation Every 6 months
Replace filter cartridge Every 6–12 months
Drain if unused for 1+ week As needed

Browse our replacement filter cartridges to keep your cooler’s filtration current.


Bottled vs Mains-Connected: Which Is More Hygienic?

Both can be equally hygienic when maintained correctly. Mains-connected (bottleless) coolers eliminate the bottle-handling contamination risk entirely — water flows directly from the supply through an inline filter to the tap. Browse our bottleless water cooler if hygiene and convenience are priorities.


Frequently Asked Questions

What illnesses can a dirty water cooler cause?

Contaminated water coolers have been linked to gastrointestinal illness (nausea, diarrhoea, stomach cramps). Mould growth can cause respiratory irritation in sensitive individuals. These risks are preventable with regular cleaning and timely filter replacement.

How do I know if my water cooler has mould?

Look for dark spots around tap spouts, the drip tray, reservoir lid, and internal surfaces. A musty or earthy smell is often the first sign before mould becomes visible. If found, clean with diluted food-grade sanitiser and rinse thoroughly.

Is hot water from a dispenser safe for baby formula?

Yes — provided the unit is clean and well-maintained. The hot water tank in a quality dispenser reaches above 90°C, sufficient to eliminate most bacteria. Wipe the tap spout with a sanitised cloth before use.

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